TERMS & CONDITIONS

This website http://tailorlamb.com ("we" "us" “our "Site" or "Site") is made available to you in accordance with the following Terms and Conditions (T&C). Please read it carefully before placing any orders on tailorlamb.com. We reserve the right to change these Terms and Conditions from time to time as we see fit. As such, you should check these Terms and Conditions periodically. If you violate any of the terms of these Terms and Conditions you are free to leave. Your accessing, viewing, browsing and/or using the Site after we post changes to these Terms and Conditions constitutes your acceptance and agreement to those changes, whether or not you actually reviewed them.

OUR COMPANY

Tailor Lamb is a trading name of VESTA company registered in Sofia, Bulgaria. Our registered address is Sofia, Mladost district, bl.32. Our VAT number is BG119100841. If you have any questions about our products or any kind of comments, you can email us at support@tailorlamb.com

PRODUCTS

All shirts of tailorlamb.com are made-to-measure because of that there is no option for chose a standard size. We do everything possible to accurately represent the colors of the fabrics that we use in production, however, the actual color you see will depend on your monitor options and we cannot guarantee that your computer will correctly display exact colors.

REGISTRATION

To make purchase you will be required to provide personal information – your real name, phone number, e-mail address, delivery address, etc. - all requested details. In case of your registration information change, please notify us immediately at the following e-mail address support@tailorlamb.com

ORDER

When an order is placed, you will receive an email from us ("Confirmation of your Order”) including message of your order specifications – number, date, billing and order information, and your payment method. We will start producing your order as soon as we can – but no later than 48 hours. Tailor Lamb shirts are made-to-order and delivered to your door via FedEx within 3 weeks from order confirmation. We inform you for your order status via email.

SHIPPING

We ship to USA, Canada, EU, Australia and New Zealand. Please contact us for further details If you want your order shipped to a different country. Shipping is free for all orders over 120. Flat $15 on all other orders. There should be no additional charges within the US. Within the EU tax (VAT) charges are for the customer’s expense.

RETURNS AND ALTERATIONS

Taking correct measures might be slippery, no matter how many tips you’ve read. But don’t worry, we’ve got your back! Check out our alteration and refund policy and don’t hesitate to contact us with any further questions. After all, your full satisfaction is all that really matters to us

If your shirt doesn’t fit you can submit an alteration request within 60 days of the delivery date.

Alterations on first order are free, but please be sure you’ve got the measures right when you submit the request, because they will be considered final and we will have to charge a fee for any further corrections.

In order to submit an alteration request log into your account and submit your request for an alteration, then enter the new dimensions for your shirt. Please keep in mind that the new dimensions will be saved in your profile and used for any future orders, unless you manually change them. Please also note that alteration shipping costs are for the customer’s expense.

You can return your order within 60 days of the delivery date.

COPYRIGHTS

All content on this web site, such as text, graphics, logos, button icons is the property of Tailor Lamb and protected by international copyright laws.

PERSONAL INFORMATION

When you use tailorlamb.com, you trust us with your personal information. We need your name and address to make deliveries and you may also opt to provide us with additional personal details. This allows us to service you better and provide you with relevant information. You opt to receive our newsletter, and you are able to opt out at any time.

COOKIES

Like many websites, we use “cookies” to keep track of your movements within the site, help you resume where you left off, remember your registered login, theme selection, preferences, and other customization functions. Our website stores a corresponding file (with same ID tag) to the one they set in your browser and in this file they can track and keep information on your movements within the site and any information you may have voluntarily given while visiting the website, such as email address.

FOR ANY OTHER QUESTIONS

If you do not understand any of the foregoing Terms and Conditions or if you have any questions or comments, please send us an email at support@tailorlamb.com

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